Privacy Policy

Personal Information We Collect or Process

“Personal information” means information that identifies, describes, relates to, or can reasonably be linked with an individual. Information that has been anonymized or de-identified so that it cannot reasonably be linked to an individual is not personal information for purposes of this policy.

The information collected depends on how you interact with the Services, the features you use, the products you purchase, and the laws that apply where you live.

Sources of Personal Information

We may collect personal information from the following sources:

• Directly from you when you place an order, create an account, subscribe to marketing, submit a form, contact support, or otherwise provide information.
• Automatically through the Services when you visit or use the store, including through cookies, pixels, log files, and similar technologies.
• From Shopify and service providers that provide ecommerce technology, payment processing, analytics, customer support, fulfillment, shipping, fraud prevention, or related services.
• From business or marketing partners when permitted by applicable law and consistent with their own privacy notices.
• From publicly available or authorized sources when information is lawfully available or you direct a third party to provide information to us.

How We Use Personal Information

Depending on how you interact with the Services, personal information may be used for the following purposes:

• Providing and improving the Services: To operate the store, display products, process transactions, remember preferences, improve functionality, and personalize parts of the shopping experience.
• Processing and fulfilling orders: To confirm payment, produce products, arrange fulfillment, provide shipping information, deliver orders, and handle cancellations, replacements, returns, or refunds.
• Customer accounts: To create, maintain, authenticate, and manage customer accounts and saved settings.
• Customer support: To respond to questions, investigate product or delivery issues, review claims, and maintain our relationship with customers.
• Marketing and advertising: To send promotional communications, measure campaign performance, recommend products, and display advertising where permitted.
• Security and fraud prevention: To protect accounts, payments, customers, the store, and our service providers from fraud, abuse, malicious activity, or unauthorized access.
• Analytics and business operations: To understand store performance, customer interactions, product interest, traffic patterns, and operational needs.
• Legal and compliance purposes: To comply with applicable law, respond to lawful process, resolve disputes, enforce agreements, and protect legal rights.

How We Disclose Personal Information

Personal information may be disclosed to third parties when reasonably necessary to operate the Services, complete transactions, comply with legal obligations, or carry out the purposes described in this policy.

• Shopify: The ecommerce platform that hosts and supports the store.
• Payment processors: Providers that authorize, process, secure, and record customer payments.
• Fulfillment and production partners: Providers that manufacture, print, package, or prepare ordered products.
• Shipping carriers and logistics providers: Providers that route, transport, track, and deliver packages.
• Technology and service providers: Providers of hosting, analytics, cloud storage, email, support, security, fraud prevention, and website functionality.
• Marketing and advertising partners: Providers that help deliver, measure, or personalize marketing, subject to applicable law and available privacy choices.
• Professional advisors: Accountants, attorneys, insurers, consultants, and other advisors when reasonably necessary.
• Government or legal authorities: When required by applicable law, court order, subpoena, warrant, or other valid legal process.
• Business transactions: In connection with a merger, financing, acquisition, restructuring, sale, bankruptcy, or transfer of all or part of a business.
• At your direction or with your consent: When you request, authorize, or consent to a disclosure.

Cookies and Similar Technologies

The Services may use cookies, pixels, local storage, software development kits, and similar technologies to operate the store, remember preferences, maintain sessions, process cart activity, analyze usage, prevent fraud, and support marketing or advertising.

Some technologies are necessary for the store to function. Others may be used for analytics, personalization, or advertising, depending on your location, browser settings, consent choices, and the services enabled on the store.

Browser controls may allow you to block or delete cookies. Disabling certain cookies may affect cart features, account access, checkout, saved preferences, or other store functionality.

Third-Party Websites and Services

The Services may contain links, integrations, widgets, or embedded content operated by third parties. Examples may include social media, payment providers, shipping carriers, product-review platforms, and fulfillment or tracking services.

Third-party websites and services operate under their own privacy, security, and legal terms. We do not control and are not responsible for the privacy practices, security, accuracy, availability, or content of third-party platforms.

Review the privacy policy and terms of any third-party service before submitting personal information or using its features.

Children’s Information

The Services are not directed to children, and we do not knowingly collect personal information from children under the age at which parental consent is required in the jurisdiction where they live.

A parent or legal guardian who believes a child has submitted personal information may contact us to request review and deletion, subject to applicable law and identity verification.

We do not have actual knowledge that we sell or share, as those terms may be defined by applicable privacy law, the personal information of individuals under 16 years of age.

Security and Retention

We and our service providers use administrative, technical, and organizational measures intended to protect personal information. However, no website, database, network, storage system, or method of electronic transmission can be guaranteed to be completely secure.

Personal information is retained for periods reasonably necessary to provide the Services, complete transactions, maintain accounts, resolve disputes, prevent fraud, enforce agreements, meet operational needs, and comply with legal, tax, accounting, or reporting obligations.

Retention periods vary based on the type of information, the purpose for which it was collected, the relationship with the customer, and applicable legal requirements.

Your Rights and Choices

Depending on where you live, you may have some or all of the following rights. These rights are not absolute and may be limited by applicable exceptions, verification requirements, or legal obligations.

You may submit a request through our Contact page or by emailing vibeintransit@gmail.com .

We may need to verify your identity before completing a request. An authorized agent may submit a request where permitted, but proof of authorization and direct identity verification may be required.

We will not discriminate against you for exercising a privacy right available under applicable law.

Advertising and Communication Choices

Promotional emails may be stopped by selecting the unsubscribe link included in the message. Unsubscribing from marketing does not stop transactional or service-related communications concerning orders, accounts, payments, security, or customer-support requests.

Depending on where you live, you may opt out of certain advertising, sale, or sharing activities through the Your Privacy Choices page.

Where required, a supported Global Privacy Control signal may be treated as an opt-out request for the browser or device sending the signal. Other browser-based “Do Not Track” signals may not be recognized.

United Kingdom and European Economic Area

If you live in the United Kingdom or European Economic Area, you may have additional rights under applicable data-protection law, including rights to object to certain processing, request restriction of processing, withdraw consent, and lodge a complaint with a supervisory authority.

Withdrawal of consent does not affect the lawfulness of processing completed before consent was withdrawn.

A list of European Economic Area data-protection supervisory authorities is available through the European Data Protection Board .

International Transfers

Personal information may be transferred, stored, or processed outside the country where you live, including in countries where Shopify, fulfillment providers, payment processors, carriers, technology providers, or other service providers operate.

Where required for transfers from the European Economic Area or United Kingdom, appropriate transfer mechanisms may include adequacy decisions, Standard Contractual Clauses, the United Kingdom International Data Transfer Addendum, or other legally recognized safeguards.

Complaints

Contact us if you have a concern about how personal information has been handled. We will review the message and respond as required by applicable law.

Depending on where you live, you may also have the right to appeal a decision or submit a complaint to a local privacy or data-protection authority.

Changes to This Privacy Policy

This Privacy Policy may be updated to reflect changes to the Services, business operations, service providers, technology, legal requirements, or privacy practices.

The revised policy will be posted on this page and the “Last updated” date will be changed. Additional notice will be provided when required by applicable law.

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