Shipping Information

Order Process

Every Vibe In Transit order moves through four stages. Production time and carrier transit time are separate parts of the delivery timeline.

Production and Processing

Vibe In Transit products are fulfilled through a print-on-demand production model. Products are made after an order is placed instead of being stored as large quantities of pre-made inventory.

Most orders require approximately two to seven business days of production before shipment. Some standard apparel products may be completed sooner, but production times are not guaranteed.

Production may take longer during holidays, major sales, product launches, unusually high order volume, supply interruptions, or fulfillment-provider delays.

Shipping Destinations

Available shipping methods are determined by the product, fulfillment location, destination, and carrier availability.

• United States: Shipping is available to all 50 states when a supported method is displayed during checkout.
• International: Eligible products can be shipped to supported countries and regions. Available destinations and rates appear during checkout.
• PO boxes: PO box delivery is available when the carrier and selected shipping method support it.
• APO, FPO, and DPO addresses: Military-address delivery is available when checkout provides a compatible shipping option. Delivery may require additional time.

Shipping Costs

Shipping charges are calculated according to the destination, product type, package quantity, fulfillment location, and selected shipping method. Products fulfilled from different facilities may have separate shipping charges.

Taxes, customs duties, import charges, or brokerage fees are not included in a shipping promotion unless expressly stated during checkout.

Estimated Delivery Times

Total delivery time includes both production and carrier transit. The following ranges are general estimates and are not guaranteed arrival dates.

Swipe horizontally to view the complete table.

Express or priority options may reduce carrier transit time but do not eliminate production time. Delivery estimates may change by product, carrier, destination, and season.

Order Tracking

A shipping confirmation email is sent when a completed order is assigned tracking information. The email includes a tracking number or a link to the carrier's tracking page.

Tracking may take 24 to 48 hours to display the first carrier scan after a shipping label is created. A label-created status does not always mean the carrier has completed its first physical scan.

If your order includes products fulfilled at different facilities, you may receive multiple tracking numbers and separate packages.

Multiple Shipments

Products in the same order may be produced by different fulfillment partners or at different facilities. Items may therefore be packaged separately, ship on different dates, and arrive at different times.

A separate shipping confirmation and tracking number may be provided for each package. Receiving only part of an order does not necessarily mean the remaining products are missing.

Shipping Address Changes

Review your name, apartment or unit number, street address, city, state, postal code, and country before submitting payment.

Address-change requests should be submitted within two hours of placing the order. Contact us through the contact page and provide your order number and complete corrected address.

Customers are responsible for providing an accurate and deliverable address. Vibe In Transit is not responsible for replacement or reimbursement when a package is delivered to an address entered incorrectly during checkout.

Delayed Tracking

Carrier tracking does not always update in real time. Packages may move between carrier facilities without receiving a visible scan at every stage.

Contact us when tracking has not updated for five business days, when the carrier confirms that a package is lost, or when the shipment is materially past the carrier's estimated delivery date.

Include your order number, tracking number, checkout email address, and current delivery address so we can review the shipment.

Lost, Missing, or Stolen Packages

Complete the following steps before requesting a replacement or refund:

1. Review the full carrier tracking history and confirm the most recent scan.
2. Check your mailbox, porch, side door, garage, parcel locker, mailroom, reception desk, and other possible delivery areas.
3. Ask household members, neighbors, property managers, or building staff whether they accepted the package.
4. Contact the shipping carrier using the tracking number and request a package investigation.
5. Contact Vibe In Transit with your order number, tracking number, delivery address, and the result of the carrier inquiry.

Marked Delivered but Not Received

Carriers occasionally mark a package delivered shortly before the physical delivery occurs. Wait until the end of the next business day before submitting a missing-package request.

1. Review the carrier's delivery time, location, photograph, and delivery notes when available.
2. Search all possible delivery areas and ask household members, neighbors, building staff, or property management.
3. Contact the carrier and request the GPS delivery location or other available delivery details.
4. Contact us after completing the carrier inquiry and include the carrier's response.

A delivered tracking status is considered evidence that the carrier completed delivery unless the carrier investigation determines otherwise.

Returned or Undeliverable Packages

A carrier may return a package because of an incomplete or incorrect address, an unclaimed shipment, failed delivery attempts, refusal by the recipient, or local delivery restrictions.

If a package is returned because of an address error or customer refusal, additional production or shipping charges may be required before a replacement can be sent. Original shipping charges are generally non-refundable.

Damaged, Defective, or Incorrect Items

Contact us within 14 days of delivery if an item arrives damaged, defective, misprinted, or materially different from the product ordered.

Include the following information:

• Your order number and checkout email address
• A clear photograph showing the entire product
• Close-up photographs showing the issue
• A photograph of the shipping label and packaging when relevant
• A brief description of the problem

Do not mail an item back unless Vibe In Transit provides written return instructions. An approved claim may qualify for a replacement or refund after review.

Review our Return and Refund Policy for complete eligibility requirements.

International Orders

International delivery availability depends on the product, fulfillment location, destination country, and supported shipping carrier. Eligible destinations and shipping methods are displayed during checkout.

Customs authorities may inspect or hold a package. Customs processing can add several days or weeks to the estimated delivery time. Vibe In Transit does not control customs decisions or destination-country processing times.

A recipient who refuses to pay required customs charges may have the package abandoned or returned. Original shipping charges, customs charges, and return-carrier fees are not refundable when a shipment is refused.

Carrier and Delivery Limitations

After a package is transferred to the carrier, transportation and delivery are performed by that carrier. Delivery estimates can be affected by weather, labor interruptions, transportation disruptions, natural disasters, customs authorities, public emergencies, and other circumstances outside Vibe In Transit's reasonable control.

Vibe In Transit may assist with a carrier inquiry but cannot guarantee a particular delivery date, carrier scan, delivery location, or investigation outcome.